S4 Q&A: I submitted my I-20 documents a week ago and haven't heard anything.

 Thanks for telling us - a teammate will check with the school's international office and come back to you during our working hours (Monday to Friday, 9 AM to 7 PM Pacific Time). Meanwhile, check the portal for any item marked incomplete and your spam folder for requests. If you're a transfer student, remember the I-20 is issued only after your release date.