S3 Q&A: I can't log in to the school portal, or it won't accept the document they asked for.

Use the portal's own reset link with the email you applied with, and check your spam folder for the one-time code - don't create a second account. If a requested document still won't upload, email it to your admissions counselor with a screenshot of the error and ask them to add it to your file. Then send us the same screenshot and the date you sent it, so a teammate can follow up if it isn't logged within a few days.